Research has found that 89% of customers will switch to another brand for a better customer experience. Onboarding new customers, keeping them loyal to the brand and enthusing them to pay more are three of the most common challenges confronted by today’s eCommerce players. So it’s not surprising that most of them are constantly thinking up new ways to make their presence
felt in this cluttered space.
The eCommerce industry is now rife with buzzwords like omnichannel, mobile, social media, personalization, rich functionalities and responsive design. But savvy marketers don’t just look at them as mere trends, but new avenues to make and keep their business profitable and successful.
ITC Infotech Blog 